exclamake! Referral Rewards Terms and Conditions
- Program Definitions:
exclamake! Referral Rewards: A program designed to provide existing customers who become referral sources (Referring Contacts and Referring Companies) with incentives to actively offer referrals to exclamake!
Referring Contact: Individual client contact who refers or introduces a new client prospect to exclamake!.
Referring Company: The client organization that employs the Referring Contact.
Referred Customer: The new client prospect (does not have a current service contract with exclamake!) that is referred or introduced to exclamake! by the Referring Contact.
Subscription Services: Fees charged by exclamake! for monthly services under the standardized exclamake! subscription plan (contracts).
Referral Credit: The amount that exclamake! credits the Referring Company in monthly subscription services.
Referral Compensation: The amount that exclamake! issues to individual Referring Contacts in addition to the Referral Credit awarded to their Referring Company.
- How to earn compensation and service credits:
- Existing customers (Referring Contacts) refer new client prospects (Referred Customers) to
contact exclamake! or facilitate the introduction of new client prospects (Referred Customers)
to exclamake!. When a Referred Customer has entered into a service contract with exclamake! and
has paid for 2 months of service, the Referring Company and Referring Contact are each eligible
for individual compensation. The Referring Company earns a credit equal to the invoice amount
of the Referred Customer’s first month of service. Referring Company service credits that are
greater than the Referring Company’s monthly service invoice will be held over and applied to
subsequent monthly invoices. Referral credits cannot be redeemed for cash, project estimates
or hardware purchases.
The Referring Contact is compensated as follows:- 1st referral that becomes an exclamake! client: $50 gift card (American Express)
- 2nd referral that becomes an exclamake! client: $100 gift card (American Express)
- 3rd and all subsequent referrals that become exclamake! clients: $200 gift card (American Express)
- Existing customers (Referring Contacts and/or Referring Companies) refer new client(s) to contact exclamake! or the Referring Contact and/or Referring Company supplies exclamake! with Referral Customer information and offer to facilitate exclamake!’s introduction to the Referral Customer. Compensation/credit process is the same as listed in point 1.
- Existing customers (Referring Contacts) refer new client prospects (Referred Customers) to
contact exclamake! or facilitate the introduction of new client prospects (Referred Customers)
to exclamake!. When a Referred Customer has entered into a service contract with exclamake! and
has paid for 2 months of service, the Referring Company and Referring Contact are each eligible
for individual compensation. The Referring Company earns a credit equal to the invoice amount
of the Referred Customer’s first month of service. Referring Company service credits that are
greater than the Referring Company’s monthly service invoice will be held over and applied to
subsequent monthly invoices. Referral credits cannot be redeemed for cash, project estimates
or hardware purchases.
- How Referring Company credits are earned and calculated: Each Referring Company may earn up to $50,000 in credits to be applied toward their monthly service subscription invoices. Credits may be used at any time during the Referral Company’s active contract with exclamake! Unused credits will expire with no cash value.
- How Referrals are confirmed: Each Referring Contact and/or Referring Company must confirm the Referred Customer’s information with exclamake! by email to info@exclamake.com within 10 business days of contacting their Referred Customer in order to be eligible for service invoice credit(s) and/or individual compensation(s). exclamake! will issue a Referral Confirmation email to each Referring Contact within 5 business days after receiving the Referring Contact’s initial confirmation email. Claims to service invoice credit(s) and/or individual compensation(s) will be subject to this confirmation process and exceptions may be made at the discretion of exclamake!
- How Referring Company credits are paid: Following exclamake!'s receipt of the new client’s first 2 monthly payments and prior to issuance of the new client’s 3rd monthly invoice, exclamake! will automatically apply credit amount(s) to the account of the Referring Company that is equal to the “first month” invoice of their corresponding Referred Customer. The Referring Company’s account is credited within 30 days after exclamake! has received the 2nd payment from the Referred Customer. The Referring Company earns a credit equal to the invoice amount of the Referred Customer’s first month of service which exclamake! will automatically credit toward (deduct from) the amount owed on the Referring Company’s monthly service contract invoice. Referring Company service credits that are greater than the Referring Company’s monthly service invoice will be held over and exclamake! will automatically apply the overage amount to subsequent monthly invoices. Referral credits cannot be redeemed for cash or applied to project estimates or hardware purchases.
- How Referring Contact compensation is paid: Following exclamake!'s receipt of
the new client’s first 2 monthly payments and prior to issuance of the new client’s 3rd monthly invoice,
exclamake! will issue payment in the form of a gift card to the corresponding Referring Contact in
accordance with the following criteria:
- 1st referral that becomes an exclamake! client: $50 gift card (American Express)
- 2nd referral that becomes an exclamake! client: $100 gift card (American Express)
- 3rd and all subsequent referrals that become exclamake! clients: $200 gift card (American Express)
- Expiration: Credits that are not used within 3 years will expire with no cash value.
- Eligibility
- Referring Contact and Referring Company eligibility: Clients with an active exclamake! subscription contract are eligible to participate in this referral program.
- Referred Customer: Clients that are currently NOT under subscription contract with exclamake! To determine if a company is already under contract with exclamake!, contact exclamake!’s sales department (info@exclamake.com or 805-540-5114) to confirm.
- Eligible new contract subscription amounts: A new contract subscription amount of at least $500/month qualifies the Referral Company for service credit in the amount equal to the first monthly subscription invoice. A Referral Contact will be compensated for qualifying Referred Customers as listed above.
- Notifications: Referring Contacts will be receive notification of compensation amounts via email when a Referred Customer has entered into a contract with exclmake!. Referral Contact compensations will be sent by regular mail. Referring Companies will be notified via email of earned service credit amounts and these amounts will be itemized on the Referring Company’s monthly service invoice.
- Disputes: Should there be any disputes around how a particular credit is earned,
tracked or paid, please submit the details in writing to:
exclamake! inc.
Referral Rewards Program
225 Prado Road, Suite E2
San Luis Obispo, CA 93401
- Program duration: exclamake! reserves the right to change, discontinue or otherwise alter this program, terms, conditions and any compensations stated or implied without notice.
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